Our Ethos

There are two things that are central to our ethos at Liam Kenny Motor Body Repairs – empathy and quality. These run through everything we do, from our interactions with customers to our bodywork and paint repairs.

Our Ethos

Understanding your needs

We know that being involved in an accident is stressful. And dealing with the aftermath can be complex and frustrating. At Liam Kenny Motor Body Repairs we want to take the pain out of the claims and repair process.

Our support can start at the roadside where our friendly recovery team can pick up your vehicle and take it for repair.

Once your vehicle is with us our office team will keep you updated with the progress of your repair and do what they can to help. If your repair is part of an insurance claim, our expert assessors can work directly with your insurance company. This can remove one of the biggest frustrations of the claims process and ensures your repair progresses quickly and smoothly.

We treat each of our customers as an individual, not as a claim number. We'll take into account your specific circumstances, your preferences and needs and do what we can to make the process easier. As a family business, word of mouth is important to us so we want your experience with us to be positive.

Quality in everything we do

The quality of our workmanship and service is central to how we work. Our BSI Kitemark for Vehicle Damage Repair demonstrates the care and attention we put into every repair. This award requires us to define all our repair methods and stick to them for each and every repair. We are regularly inspected by the BSI to ensure our standards are consistently applied.

We have been a Mercedes-Benz approved repair centre for 20 years and now have manufacturer approval for 9 marques in total. This means we're approved to repair bodywork and paint on even the most luxurious vehicles to the highest standard. We apply the same ethos to repairing these cars as we do to all vehicles, regardless of the make or model.

To guarantee the continuing quality of our work we invest heavily in the latest equipment, tools and training. This allows us to manage each and every repair with the utmost care and attention. All of our workshop staff are fully qualified in their field and receive regular training updates. They also receive training directly from manufacturers on the latest methods and techniques to ensure they can repair the newest models to the same high standard.

Manufacturer approval from 9 key car makers

The quality of our work is recognised by 9 of the leading car and van manufacturers. Because of this we are approved bodywork and paint repair centres for:

  • Mercedes-Benz
  • Audi
  • Volkswagen
  • SEAT
  • ŠKODA
  • Lexus
  • Hyundai
  • Nissan

This approval means that our repairs meet the same high standards that the manufacturers themselves set. When you choose Liam Kenny Motor Body Repairs you can rest assured that our repairs will return your vehicle to pre-accident condition.

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